Service

Telefunken USA is pleased to announce the upgrade to our current warranty package. All warranties are now fully transferable between owners for the length specified for each series. To register your warranty, please fill out the Warranty Registration and Transfer form. In the case of a transferred warranty, please be sure to include the name and date of where and when the microphone was purchased. For complete details of the warranty, please see the links below for the specified series.

• Platinum Series Warranty [pdf]
• Professional Series Warranty [pdf]
• R-F-T Series Warranty [pdf]
• Vintage Series Warranty [pdf]
• Tube Warranty 90-Day[pdf]

Telefunken is proud to offer historic restoration services to owners of CK-12 capsule based microphones systems. Services include:

• Complete capsule restoration and or replacement.
• Switch housing restoration and or replacement.
• Internal electronic restoration and or replacement.
• Power supply restoration and or replacement.
• Cable restoration and or replacement.
• Cosmetic parts.

Telefunken USA can also provide service to other vintage microphone systems such as the C-12 and U47, but please contact us first to discuss required service.

Appraisal Services for New or Vintage Microphone Systems

Appraisal services are done at Telefunken by in-house specialists and include full documentation suitable for insurance claims or other legal concerns.

Terms of Service

If your microphone system needs maintenance, contact Telefunken USA to discuss your restoration/repair needs.

Should your microphone system need factory service, you will be assigned an RMA (return merchandise authorization) number. Write this RMA number on the outside of the box before shipping unit an authorized service center.

Write a brief description of the service to be performed on your microphone system. Please include the return shipping address, contact person, phone number and RMA number on this document. Please sign this document. In signing, you are agreeing to a $100 estimate fee. All work performed on your microphone system will be done at an hourly rate of $100 per hour plus parts and shipping.

When shipping your microphone system to us, please make sure to insure your microphone with the shipper of your choice, for full replacement value. Telefunken USA or its authorized service dealers cannot be held responsible for lost or damaged goods.